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Get the Name and Contact Information of Requesters & Providers

We’ve made it easier to get the information about people who request service and providers who respond to those requests. Review contact information, reach out and negotiate by phone or email and evaluate your options.

You have all the information you need to decide and then select a bid response or accept a new job.

Service Provider Documentation & BBB Ratings Now Included

Service Providers can now upload their documentation for training and insurance. Service Requesters can review those documents for providers who have submitted bids.

In addition, the App is grabbing information from the Better Business Bureau to display business ratings within the app.

Experience a New Look and Feel

We’ve made everything within the new Up! App a little smoother and a little easier. Enter your company, team member and machine-related details more quickly. And navigate throughout the app more easily.

Service Requesters Can Now

Get Name and Contact Info

of service providers who respond to your requests

View Service Provider

documentation for training and insurance

See BBB Ratings

for service providers

Mark Your Favorite

service providers in the system

Experience New Look and Feel

for an enhanced user experience

Service Providers Can Now

Get Name and Contact Info

of companies that post requests for service

Upload Company

documentation for training and insurance

Display BBB Ratings

automatically in your profile

Make a Robust

company profile, including company logo

Experience New Look and Feel

for an enhanced user experience

Experience Smoother Onboarding

with shorter account set-up

Invite Multiple Schedulers

and technicians to be a part of your company account and set-up teams within your company

Utilize Communication Tools

including notifications to your customer when a technician is scheduled, when he arrives and when the job is complete

Choose to Place Auto-Bids

for some machine type requests, automatically putting you in front of potential customers when they request service without placing a manual bid




Service Providers


Simple Steps


Mobile App

We continue to make it easier for requesters and providers to connect. When you’re using the new version of the app, you can be sure that you’re connecting with our most robust community of service requesters and service providers.


Need Help?

The Up! Customer Success team is happy to help you join the Up! network.

Call us at (614) 407-8674

Or send a support request.

What Our Users Are Saying

Get Trusted Service Options in 3 Simple Steps

Send Service Requests

  • Open the app to create a request
  • Enter equipment information and status
Receive Responses

  • Get multiple bids
  • Bids include cost and timeframe for repair
Schedule Repair Service

  • Evaluate bids
  • Contact, interview and schedule the provider