The red light goes on and the clock starts ticking. You don’t have time to track down repair service, and “soon” isn’t soon enough. You need to get your machine back up and running — now.
The Up! App quickly connects people who need machine tool service – machine owners, managers and technicians – with a national database of trusted service providers who are ready to roll. When every minute counts, Up! helps you find service providers. It’s free, fast and the first of its kind.
Up! makes it simple to get trusted service options.
What’s new? What’s next? What’s now? That’s what industry professionals come to see at FABTECH every year.
This year you can meet The Up! App team, ask questions and view a demonstration of the new app that brings on-demand service technology to manufacturing.
When every minute of downtime means money lost, The Up! App brings the service solutions needed for fast, reliable repairs. Through The Up! App, service requests get matched to the service providers who best meet cost and response time requirements. That means new customers for service providers and fast service for service requesters.
When you’re matched with Up! service requests, you get:
The app is free to sign up as a service provider. There are no fees to submit bids or proposals and no commissions on the work you do.
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At IMTS 2018, Up! team member Sam Wright was interviewed by Jeff Rowe on MCADCafé. “We realize that when a piece of machinery goes down, it starts costing people who are in the manufacturing industry money,” said Sam. “The Up! App is a way to connect people requesting service to trusted service providers.”...
New customers found my business using The Up! App who would have never found me on their own. My first two jobs through Up! made $14,000, and I earned a 5-star rating. Now, I respond as quickly as I can with bids for jobs I know I can do. It’s a great way to create new business relationships.
We like the simplicity of the app and the fact that it is free to customers to use. We understand that Technical Equipment customers can easily request service for any machine with just a click of a few buttons. Further, as a broad market service provider, Technical Equipment has visibility to requests submitted through the app by customers, allowing us to monitor and respond promptly...We truly believe The Up! App will allow us to continue to build on this goal as well as help customers who utilize the app to reduce any unplanned machine downtime.
We recognize that our ability to provide continued service is a huge contributor to the valued and lasting relationship with each GTI customer. Up! helps us reach customers that may not be availing our support services for machine tools of all types.
We are always looking for new ways to support our customer base, and The Up! App is a good addition to our customer support strategy…The Up! App provides another convenient way for our customers to reach our service technicians. Makino looks forward to being able to respond quickly to the requests coming through the app.