Apple App Store
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Use on Any Device

Get Trusted Service Options in 3 Simple Steps

Send Service Requests

  • Open the app to create a request
  • Enter equipment information and status
Receive Responses

  • Get multiple bids
  • Bids include cost and timeframe for repair
Schedule Repair Service

  • Evaluate bids
  • Contact, interview and schedule the provider

Send Service Request

Open the app to send a new service request. Enter your equipment information, a brief description of the situation and the current operational status of the machine.

Receive Responses

In a short time, you’ll receive bids from many different OEMs, distributors and independent providers, all competing for your business. Each bid will include the provider’s cost for repair and a time when they will be able to arrive onsite.

Schedule Repair

You decide which provider works best for your needs, accept the bid and get started. Your machine will be up and running again in no time.

When your service is complete, please come back to The Up! App and rate your provider.

Want to make service requests even faster? Pre-load your industrial equipment into The Up! App.

Then, when your equipment needs service, you can select from your equipment list, describe the problem and quickly request bids for completing your service call.

You can also pre-load your company’s plant locations and connect a piece of equipment to a specific location.

Reasons to Use the Up! App

There are a lot of circumstances when a manufacturer or machine shop might need to find a new service provider:

Get Emergency Service

when your current provider is unavailable

Meet an Unmet Need

for a current service or repair issue

Compare Your Options

to an existing provider

Find Specialty Providers

for unusual or hard-to-service machines

Get Multiple Bids

to satisfy internal sourcing requirements

Want to make sure that you get the most out of The Up App?

Click the button to the right to learn about the recommended service requester best practices.




Service Providers


Simple Steps


Mobile App

Need Help?

The Up! Customer Success team is happy to help you join the Up! network.

Call us at (614) 407-8674

Or send a support request.

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